{"id":22520,"date":"2024-08-20T22:09:03","date_gmt":"2024-08-20T22:09:03","guid":{"rendered":"https:\/\/www.miumutt.com\/?page_id=22520"},"modified":"2025-10-25T17:43:36","modified_gmt":"2025-10-25T16:43:36","slug":"envios-e-devolucoes","status":"publish","type":"page","link":"https:\/\/www.daisy.pt\/en\/shipping-and-returns\/","title":{"rendered":"Shipping and Returns"},"content":{"rendered":"
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Welcome to MIUMUTT, where your satisfaction is our priority. Below you will find all the information about our shipping and returns services, carefully designed to ensure a smooth and safe shopping experience.<\/p>

Shipping<\/strong><\/p>

Mainland Portugal<\/strong><\/p>

  • CTT Expresso service (24h working days)<\/strong>
    • Shipping: 4,90\u20ac per order + 1,20\u20ac extra unit<\/li><\/ul><\/li><\/ul>

      Islands (Madeira and Azores)<\/strong><\/p>

      • CTT Express service (2-4 working days)<\/strong>
        • Shipping: 17,90\u20ac per order + 3,90\u20ac extra unit<\/li><\/ul><\/li><\/ul>
          • \u00a0<\/li><\/ul>

            Important note:<\/strong>
            Although we strive to meet the delivery times indicated, delays may occur due to external factors such as public holidays, weather conditions, periods of high volume of orders (Black Friday, Christmas, etc.), or customs issues. In the event of absence from the delivery address, the order may be slightly delayed.<\/p>

            Exchanges and returns<\/strong><\/p>

            We believe in the quality of our products, but we understand that there may be situations where it is necessary to exchange or return an item. To ensure that this process is simple and hassle-free, please follow the instructions below.<\/p>

            1. Condition of articles:<\/strong>
              • Returned items must be in their original condition, with no signs of use and all labels intact. We only accept returns accompanied by the original invoice.<\/li><\/ul><\/li>
              • Packaging:<\/strong>
                • Use the original packaging to return the items. If you don't have the original packaging, you can use other packaging, but we recommend that you ensure adequate protection to avoid damage during transportation.<\/li><\/ul><\/li>
                • How to proceed:<\/strong>
                  • Contact us via WhatsApp or email, explaining the reason for the exchange or return. We'll send you detailed instructions on how to proceed with the return by email. This process is designed to be autonomous and efficient, guaranteeing your convenience.<\/li><\/ul><\/li><\/ol>

                    Important points:<\/strong><\/p>

                    • Deadline for returns:<\/strong>
                      Returns are accepted up to 15 working days after the date of issue of the invoice.<\/li>
                    • Return costs:<\/strong>
                      If you choose to send an item back without following our returns procedure, you will be responsible for the shipping costs and any eventualities such as damage or loss.<\/li>
                    • Articles offered:<\/strong>
                      It is not necessary to return products offered as gifts. These are for your enjoyment.<\/li>
                    • Processing time:<\/strong>
                      • Exchanges are processed within 3 to 7 working days.<\/li>
                      • Refunds can take up to 20 working days. During the months of November, December, January, July and August, the deadline for exchanges can extend to 15 working days, and up to 40 working days for refunds.<\/li><\/ul><\/li><\/ul>

                        We're here to help<\/strong><\/p>

                        At DAISY, we value every customer and are always available to support you with any question. Our support team is on hand to ensure that your experience is always a positive one. Thank you for choosing DAISY!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                        Bem-vindo \u00e0 DAISY, onde a sua satisfa\u00e7\u00e3o \u00e9 a nossa prioridade. Abaixo encontrar\u00e1 todas as informa\u00e7\u00f5es sobre os nossos servi\u00e7os de envio e devolu\u00e7\u00e3o, cuidadosamente elaboradas para garantir uma experi\u00eancia de compra tranquila e segura. Envios Portugal Continental Servi\u00e7o CTT Expresso (24h dias \u00fateis) Envio: 4,90\u20ac por encomenda + 1,20\u20ac extra unidade Ilhas (Madeira e […]<\/p>\n","protected":false},"author":179,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-22520","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.daisy.pt\/en\/wp-json\/wp\/v2\/pages\/22520","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.daisy.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.daisy.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.daisy.pt\/en\/wp-json\/wp\/v2\/users\/179"}],"replies":[{"embeddable":true,"href":"https:\/\/www.daisy.pt\/en\/wp-json\/wp\/v2\/comments?post=22520"}],"version-history":[{"count":0,"href":"https:\/\/www.daisy.pt\/en\/wp-json\/wp\/v2\/pages\/22520\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.daisy.pt\/en\/wp-json\/wp\/v2\/media?parent=22520"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}